Little did Ron Hayes dream when he worked as a high school teacher, manager of a property-casualty insurance agency and later as a university athletic fundraiser that his skills would so perfectly suit him for a career in public risk management.

After his fundraising stint, when Mr. Hayes–incoming president for the Public Risk Management Association–was offered the job of risk manager for the town of Sulphur, La., his first question was, “What's a risk manager?”

He spent four-and-a-half years “in the trenches,” learning about the exposures facing the city, as well as how to mitigate and insure them. But it wasn't until he began his tenure as risk manager for the nearby Calcasieu Parish School Board in 1999 that he was able to meld all of those skills.

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