Advisory firm Celent recently published a report on insurance business process outsourcing trends, and noted that parts of the claim process are being commonly outsourced by P&C insurance providers. To find out why, Claims spoke with Mike Fitzgerald, senior analyst in Celent's insurance practice and the author of the report. His background includes research that has focused on, among other things, business processes and operations.
What does business process outsourcing mean and why is it getting the attention of insurers?
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© Touchpoint Markets, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more inforrmation visit Asset & Logo Licensing.
