In “Chicago,” Roxie Hart becomes a celebrity after murdering herlover, yet no one notices her protective husband, Amos, who lamentshis lack of visibility in the classic show tune, “Mr. Cellophane.”Unfortunately, too many risk managers are suffering from the sameidentity crisis, as the only time anyone notices them is whensomething goes wrong.
That revelation hit me whilelistening to a speech by Carol Fox, senior director of riskmanagement at Convergys Corp., during the Risk and InsuranceManagement Society's annual conference.
In accepting the Harry and Dorothy Goodell Award for lifetimeachievement–RIMS' highest honor–she noted that risk managementtriumphs are usually invisible to all but the keenestobservers.
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