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To create a new forum for the risk management community, Ms. McDonald has launched NU‘s latest blog–Recommended Stories
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Case Study
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Case Study: You Have To Know Your Customers To Keep Your Customers
The number of consumers who shop often for new or better insurance deals is high. But you can take steps to keep your customers from leaving.
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2019 Future of Claims Study: Balancing Automation and Empathy
Are insurance carriers’ claims processes aligned with consumer expectations?
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Top Strategies for Auto Insurance CFO's: Modernizing Claim Payments
A high-quality digital service experience is quickly becoming your organization’s most valuable differentiator. Do you have the tools in place to deliver the best customer service?
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