What a roller coaster ride the past year has been! While we have occasionally had respites as the financial markets gained altitude, these have only made the next day's drop even deeper and scarier. Volatility in the system has increased.

Are we at the bottom now? Who knows?

But unless we think the world economy is completely falling apart and we are switching back to a barter system, we should seek lessons that could help prevent future problems. Learning from this difficult time will also provide a competitive advantage during the inevitable rebound.

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