Seventy-two percent of respondents to a recent survey on D&O claims issues answered yes to the question, “Have you been involved in an actual claim where the D&O insurer paid more than you believe it needed to, based upon the facts and coverage issues?”

Given a 60-40 split of insurer and policyholder respondents to the survey overall, the 72 percent result indicates that both policyholders and carriers have encountered overpayment situations.

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