Difficult economic times require a leadership style focused on the people who execute corporate strategy. As leaders in the insurance industry, one of the major challenges confronting us is the cultivation and management of our most valuable assets--our employees. What can we do to alleviate the psychological toll this economic crisis is taking on our work force?
Undoubtedly, communication is critical to successfully managing employee fears and concerns in these difficult times.
Communication should provide an understanding of how the economy affects business and strategy--as well as how it does not. It is important to keep all employees informed about the state of their departments and the organization as a whole.
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