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In a year of mind-boggling financial services headlines, the meltdown and subsequent government bailout of financial services giant AIG in September was probably the biggest shock to hit the insurance industry in decades.

John Q. Doyle, president and CEO of AIG Commercial Insurance, has been on the front lines since the news broke, explaining the situation to his distribution force and demonstrating the stability of AIG’s commercial insurance businesses.

AA&B recently spoke with Doyle about both the parent company’s hardships, the strengths and challenges of the commercial division, and his predictions for 2009.

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