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Fraud of the Week: GMAC Drives Fraud Ring Out of Business

According to North Carolina Department of Insurance officials, Rayon Artis partnered with three of his friends -- Arturo Carmen, Jermaine Keys, and Shawna Smith -- to stage auto accidents in order to

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Four North Carolina residents were arrested this month for their roles in an auto insurance fraud-ring scheme.

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Case Study

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Case Study: You Have To Know Your Customers To Keep Your Customers

The number of consumers who shop often for new or better insurance deals is high. But you can take steps to keep your customers from leaving.

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Sponsored by LexisNexis Risk Solutions

2019 Future of Claims Study: Balancing Automation and Empathy

Are insurance carriers’ claims processes aligned with consumer expectations?

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Sponsored by VPay®

Top Strategies for Auto Insurance CFO's: Modernizing Claim Payments

A high-quality digital service experience is quickly becoming your organization’s most valuable differentiator. Do you have the tools in place to deliver the best customer service?

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