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Are you really listening to your clients?
Use client feedback to create an action plan for better customer experiences and more sales in the year to come.
'An assault on the industry': Pa. court mulls $21M bad faith verdict against Nationwide
In June 2014, a judge issued his $21 million bad-faith verdict against Nationwide in a case the Pa. Supreme Court took in April 2019 after a Superior Court's reversal.
How weather data helps manage call volume during catastrophes
Carriers must leverage weather data for First Notice of Loss call volume management to create a better claim experience for insureds.
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Checklist
Sponsored by KPA
Use the Dentist Approach to Build Your Insurance Business
While most people don’t enjoy going to the dentist, the way dentists typically approach their patient relationships can offer valuable guidance for your client interactions.
Checklist
Sponsored by KPA
Risk Management Checklist: Are You Helping Clients Navigate Their Critical Areas of Risk?
Use this tool to keep track of all the areas of risk your clients might be exposed to and ensure you’re helping cover them all.
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Overcoming Market Saturation: How Producers Can Grow Their Book of Business
Use this no-nonsense approach to grow your book of business and gain a competitive edge. Learn why differentiation could be your best marketing strategy.
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