As the pundits offer bleak predictions for the new year, we have to keep in mind we're certainly not helpless. I'm reminded of a quote I've read from Savielly Tartakower (1887-1956), a Russian-born chess player and writer who became a Polish and French Grandmaster–besides being known as a bit of a character.
“Tactics is knowing what to do when there is something to do. Strategy is knowing what to do when there is nothing to do,” said Tartakower.
In chess, as in these times we live in, tactics may offer near-term moves, but strategy is the way to win the match. And at a time when we think there may be nothing we can do, what we first must do is reassess the strategy at play in insurance IT today (for more, see “To the Rescue,” p. 14).
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