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A study conducted by technology services provider Fiserv concludes that while new policy administration systems continue to dominate the “wish lists” of insurers looking to implement large-scale projects in the next year, claim system replacements remain a priority.

The four-page study, “The Business/Technology Link in Insurance: 2008 P&C Insurance Technology Survey,” was released in late October and consisted of 19 questions in four categories: business priorities, appetite for newer technology, IT department direction, and demographic information.

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