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Is your claim office green? In former days, calling an adjuster “green” was no compliment. Rather, it suggested a neophyte, an untrained claim professional. When I finished a TPA’s adjuster boot camp in the late 1970s, newbies were called “pedods.” Nowadays, though, being a “green” adjuster or “green” claim office is not so bad. There is a difference between green and greenhorn.

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