In these times of economic hardship, even the normally solid insurance industry is being hurt, and that includes the technology sector of our relatively placid world, but a new study suggests that agents may feel the brunt of the damage.
Just how will the economic downturn affect the planning and spending decisions carriers will make? There is no doubt that insurance companies have been among the many unwise investors in poorly-backed securities, and that has certainly taken its toll. The real question is how insurers will attempt to offset such losses–and what role technology could play in such efforts.
A recent report by London-based market analyst Datamonitor suggests that one change insurers will make will be a move toward more direct online sales, enabled by today's technology.
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