The Study Also Found:
o Satisfaction averages 782 when policyholders bundle home and auto insurance policies, compared with an average of 689 among those who do not combine policies.
o Nearly 50 percent of homeowners' insurance policyholders were offered an annual policy review, which creates higher satisfaction for these policyholders.
o In 2008, 42 percent of homeowners' premiums increased; dissatisfaction can be minimized through effective notification to policyholders and a discussion of policy alternatives.

This study is based on responses from more than 12,900 homeowners' insurance policyholders in May and June 2008.

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