Reinsurance is a necessary part of Farmers Life's business strategy, according to Ayleene Hartman, reinsurance actuary with Farmers Life. "We've always had a good relationship with our reinsurers and we cede a lot of business to them, so it was critical we have good reporting and billing systems for them."

Farmers Life needed an automated system to manage the growth in its level term coinsurance block and to handle new reinsurance opportunities the carrier was developing, Hartman points out. The carrier also was creating multiple reinsurance pools as a result of reinsurance consolidations and reinsurance price increases. "Our home-grown manual systems were inefficient in handling the complex and growing volume of reinsurance business," she says.

Farmers Life turned to some of its reinsurers for advice in addition to contacting several reinsurance vendors. TAI received high marks from those reinsurers Farmers Life spoke with. "TAI was most responsive as well as being highly recommended," says Hartman.

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