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How agents must evolve to better serve their customers in the Digital Age [Podcast]
Facing rapid automation, agents must adapt to evolving tech and customer needs to be successful, trusted advisors.
Purdue Pharma settles Oklahoma OxyContin lawsuit for $270M
Purdue Pharma will pay $270 million to settle claims stating the company illegally marketed Oxycontin.
Lloyd's of London issues anti-harassment plan with possible bans
The proposals were agreed upon at an emergency meeting of industry executives convened on Monday evening by Lloyd’s CEO.
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Case Study
Sponsored by LexisNexis Risk Solutions
Case Study: You Have To Know Your Customers To Keep Your Customers
The number of consumers who shop often for new or better insurance deals is high. But you can take steps to keep your customers from leaving.
Study
Sponsored by LexisNexis Risk Solutions
2019 Future of Claims Study: Balancing Automation and Empathy
Are insurance carriers’ claims processes aligned with consumer expectations?
White Paper
Sponsored by VPay®
Top Strategies for Auto Insurance CFO's: Modernizing Claim Payments
A high-quality digital service experience is quickly becoming your organization’s most valuable differentiator. Do you have the tools in place to deliver the best customer service?
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