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Douglas Jackson, current president of Southwest Claims Service and the Society of Registered Professional Adjusters (RPA), was crowned the 2008 Claim Professional of the Year at a special award ceremony held on Tuesday, June 10, 2008 during the 12th Annual ACE America ‘s Claim Event. Sponsored by New York-based law firm Smith & Brink, P.C. and Claims Magazine, the award recognizes overall excellence in the claim-handling arena. Recipients are heavily involved in continuing education initiatives that foster a sense of commitment to not only upholding the integrity of current industry practices but also improving upon them.

Throughout his more than 30 years of experience as a claim professional, Jackson has worked as a staff adjuster with both commercial and residential carriers. His Southern California-based company is an independent insurance adjusting firm that he started with his wife, Elaine. It provides claim adjusting and consultation services to commercial and personal line insurers, with a primary focus on property and casualty lines.

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