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In May, AA&B asked readers to complete a quick online survey about their agency automation systems–which ones they use, what they use them for, and who uses them. Agents from across the country responded, and we’ve compiled the results in the following charts. For an in-depth look at the state of automation and technology in the independent agency system, see the upcoming June issue of American Agent & Broker.

What part of the country are you located in?

What type of agency management system do you use?
Are you using Real Time transactions for inquiries and/or competitive rating?

Are you using Real Time comparitive rating for commercial or personal lines?

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