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It is incumbent upon claim professionals to thoroughly investigate and uniformly adjudicate all claims and obtain specific evidence supporting all of the allegations. When handling premises liability claims, this will involve discerning whether a land owner or the party contracted to provide services to a land owner is liable for the losses being presented. Although obtaining specific substantiating evidence is crucial when processing all claims, it is arguably more important when handling premises liability claims. Because it is relatively easy for a party to make this type of claim, it requires extra vigilance on the part of the claim professional.

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