Insurance carriers and agents continue to increase investment in technologies facilitating the independent agent distribution channel despite the recent economic slowdown in the U.S., according to a survey conducted by IVANS Inc.

Ninety-three percent of 341 independent agents surveyed believe that real-time technology is critical to gaining a competitive edge in this economy. Fifty-nine percent of agents will continue to invest in information technology at current levels, while nearly 14 percent are increasing their spending. Agents report seeing similar investment patterns by insurance carriers. IVANS predicts real-time transactions will double by the end of the year.

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