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Every claim and restoration professional knows that no two projects are the same — some are more complicated than others, especially those involving crime and trauma scenes. These jobs require a more thorough approach than most restoration projects. With that in mind, let’s compare how two different companies responded to the same gruesome situation.

A 20-year-old son was to house sit after his parents left the country for a long-planned world tour. But the joy of vacation soon faded when, three weeks after mom and dad departed, a neighbor smelled a terrible odor and called the police. When authorities arrived, they found that the apparently angst-ridden son had decided to take his own life in a room on the top floor of the two-story house.

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