When I attended my first RIMS conference in the late 1980s, risk managers had a fairly thankless job. I wondered at the time how they could stand the sound of a telephone ringing, given the fact that no senior manager ever seemed to call them with anything but a complaint–and this was long before cell phones and BlackBerries made them reachable 24/7. Boy, have times changed!
In the “old days,” risk managers never received a call congratulating them because no property had burned down that day, no worker had been injured, and no one had sued. The only time they got a dreaded call from above was when something went wrong. The conversation was short and far from sweet.
“How in the world did we let something like this happen?” some corporate big would demand, adding: “What are we doing to make sure it doesn't happen again? And we had better be insured!”
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