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Welcome back: Part I of this article appeared in last month’s issue. To recap, the first five technology trends were going “green” (some clients are highly motivated by “green” ways of doing business); telepresence (webinars, live chat, webcams, messaging software); VoIP (voice over Internet protocol, lowering phone costs, increasing flexibility); managed mobility (smart phones, holographic keyboards, secure remote access, tablet PCs); and hosted applications (fixed IT expense, reducing system upgrades). Now we can resume with the remaining five top technology trends of 2008:

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