The Society of Collision Repair Specialists (SCRS), an association formed to educate the collision repair community, recently commissioned a survey of its membership to determine the most common problems repairers encountered when working with insurers.
The survey responses came from several member and non-member shops from across the U.S. The SCRS believes that some insurers are employing the following tactics in order to mislead or influence consumers to using their programs.
Deceptive referral practices of a malicious nature.
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