New York released its 2007 Annual Ranking of Automobile Insurance Complaints last month, a study that ranks the top 44 insurers in the state with at least $10 million in average premiums in 2005-06 on their complaint ratio.

The complaint ratio for each company was determined by the state’s insurance department, and consists of the number of complaints upheld against companies as a percentage of their total private passenger auto insurance business. Because some complaints originate in the year prior to it being closed, the department factored in two years of premium data. One item that the study did not take into account, however, is complaints reported directly to insurance companies.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.