Avoiding the Pitfalls of Late Investigations

It was Nov. 2003, when the electric service equipment feeding a manufacturing facility failed, causing a “direct and catastrophic” power surge that resulted in a fire within one of the machines in the plant. The damage to the electric service equipment was repaired by the utility company personnel and power was restored to the facility on the same day of the loss. What happened next?

The insured’s business ran three shifts and fulfilled a busy schedule of orders. Failure of one or more of their machines caused significant interruption to their operation and led to potentially significant loss of business.