California Insurance Commissioner Steve Poizner recently hosted a roundtable meeting with high-level insurance executives to discuss how to improve the recovery process for victims of the southern California wildfires.
Poizner called the meeting after collecting feedback from survivors and announced plans to reform the claim-handling process for the disaster. The summit also served as an arena for Poizner to call insurers to action by adopting his proposed, voluntary reforms to provide claim-handling practices that will benefit wildfire survivors and respond appropriately to their needs.
Minimum standards were proposed at the meeting in an attempt to create a uniform system for handling the claims of those affected by the wildfires. According to the California Department of Insurance, many of the larger insurance companies have agreed to comply with Poizner's recommendations, which include:
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