A recent insurance consulting firm study indicates that many property and casualty insurers are missing an opportunity to streamline and improve operations — especially in claims — by not implementing electronic signature technology.

TowerGroup’s Senior Insurance Analyst Karen Pauli addressed the topic in her most recent report, “Electronic Signature and Secure Forms in the Insurance Industry: Taking the P&C Pen to the Web.” In it, she examines why the insurance industry is lagging behind other financial services-related fields in the adoption of electronic signatures (“e-signatures”), despite the fact that it has held equality with its paper-based “wet” version since 2000, when the U.S passed a law making it so.

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