The International Insurance Institute said its Third Annual Claims Education Conference will be held May 13-16, 2008 in San Diego.

The Gretna, La.-based firm said the meeting is a straightforward educational conference and “nothing but actual claims training will take place.”

Among the listed sessions: claims customer service for adjusters and managers; policy interpretation made easy; medical terminology; surveying team strengths and weaknesses; effective delegation; telephone techniques; critical thinking for claims.

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