All it takes is one–just one dissatisfied customer–to place a business, career and personal assets at risk.
Those in the business of delivering professional services live with the constant risk that their work will not meet a client's needs or expectations. But, in some cases, losing a client may be the least of the problems they will face.
In today's extremely litigious society, just one lawsuit can mean ruin for a professional business and, worse still, a reputation. And it may not matter if the lawsuit has legal merit. Many do not.
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