Every claim professional feels some degree of anxiety after receiving a notice of deposition. It may be the nagging feeling that the deposition testimony could adversely impact the insurer's case. Or maybe there is a feeling that the deposition testimony could have career-altering consequences. Or perhaps there is just a fear of the unknown.
Many of these fears may be exaggerated, and "deposition savvy" claim veterans will likely agree that a deposition can be easily handled if your claim-handling processes were prompt, thorough, fair, and the attorneys involved are professional. Nonetheless, the intricacies of the deposition process are important, and detailed preparation is critical. After all, a deposition results in a transcript in which the witness' sworn testimony is forever memorialized. It is no small event.
Being a Great Witness
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