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The most important — and often toughest — part of an adjuster’s job is determining coverage. Each month, Claims will publish a coverage question asked by an insurance professional, along with the answers provided by the dedicated editorial staff of FC&S Online (which, like Claims, is a division of the National Underwriter Company). With football season heating up, it seems appropriate to look at an issue involving plasma televisions.

Question: The insured is helping the owner of a large plasma TV move it because it was heavy. However, the insured put his thumb through the screen of the TV. Is this covered or excluded under care and control?– Wisconsin Subscriber

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