X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

In 1980, a front-line claim person at a property and casualty company handled most subrogation cases. Predictably, these files were usually located at the very bottom of the tallest stack on their desks.

There were many reasons for this. Claim professionals were judged by how fast they handled their claims. There was pressure to resolve them in a prompt and efficient manner. Third-party claims were expected to be processed effectively. The subrogation file was the lowest priority, and most adjusters were not evaluated on how they handled these claims. The concept of benchmarking subrogation results for individual adjusters, or company-wide, was almost nonexistent.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.