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It’s inevitable that catastrophe adjusters will experience psychological and emotional stress from their jobs. What’s uncertain is whether or not they’ll do something about it. Dr. Michael Birzon, a professor at the Florida Insurance University, will soon be teaching an online, two-hour adjuster continuing education course on understanding and addressing crises for catastrophe adjusters. It is being taught in partnership with the University of Central Florida. Claims caught up with Dr. Birzon to find out more about the course.

What are some of the signs of adjuster burnout, especially in regards to catastrophe adjusters?

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