Sometimes adjusters and appraisers are forced to deal with the frustrations that can stem from working through the collision claim process. But there are a few forces out there working to make sure the auto claim experience runs a bit smoother and making the auto physical damage claim process easier on everyone. There also are new resources available that are stepping up auto claim efficiency, drawing lots of praise from policyholders and ensuring that everyone walks away from the experience with a positive feeling.

Technology and Customer Service

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