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An internationally-recognized commercial loss adjusting firm spent significant amounts of management time, not to mention dollars, in an effort to recruit highly experienced, and highly compensated, senior adjusters for their planned growth strategy. Finally successful in capturing two solid prospects, Sam and Dave, the trade press was notified and both individuals were brought aboard with high expectations and plenty of buzz. Twelve months later, Sam was doing great and delivering more results than expected, and had lots of happy clients. Dave, however, had resigned after just nine months on the job.

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