Thank you for sharing!

Your article was successfully shared with the contacts you provided.

If claim association membership is any indication, from the few claim club lists this writer has seen recently, the most active members are independent property adjusters. Where are the insurance company adjusters? Where are the liability or workers’ comp adjusters? Most of these associations offer continuing education programs, some of which are liability-based, but more often their programs seem to involve presentations by “vendors,” guys who sell services such as restoration or remediation used by property insurers. As many insurers simply use an approved contractor on a homeowners’ claim, or call in an engineering firm to assess coverage, liability, and damage factors on a larger commercial property loss these days, even the role of the independent property adjuster seems to be waning. Except for limited assignment activities, the “full claim assignment” for either a property or casualty adjuster seems to be a thing of the earlier 20th Century.

If so, where will the experienced leaders for our industry come from in the near future? Very few insurance companies these days “push” their claim representatives to join a claim association. There is little, if any, loss and risk education; it’s “training.” Well, that’s a bit like saying if you are “toilet trained” you are either qualified to be a plumber or an internal medicine physician. Training isn’t “education.”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.