Columbus, Ohio-based State Auto Insurance has eased the quoting process for business policies with its new Web-based system, bizXpress. The rating and new-business-processing application now is available to agents in State Auto's home state and will be rolled out to agents in the company's 29 operating states throughout the summer.

The system will quote and issue policies for small to medium-size business prospects. Rating/issuance for commercial auto and workers' compensation prospects should be available by the end of the year.

Created and developed with input from agency focus groups, bizXpress was tested by several agency pilot groups to ensure performance and accuracy. Available on AgentSite, State Auto's extranet for agents, bizXpress gives users the ability to print proposals and completed applications and to request policy issuance electronically.

"We've been working on bizXpress for many months now to make sure it's the best business-processing tool possible," says Paul Nordman, State Auto's vice president and director of business insurance. "Thanks to our agents' input and testing, we've ensured it's fast, accurate, and easy to use."

Among the features available in biz-Xpress is the quote index, which simplifies the search for quoted, submitted, and issued policies in an agency's system. The quote index page allows agents to search for specific quotes by such parameters as agency name, applicant name, policy number, and effective date.

The message center is another feature within bizXpress, facilitating communication between agent and underwriter during the quoting process. Agents and underwriters can exchange messages during the process, and the agent always will know the status of a quote or submission via the message center.

Special Reports /

State Auto Rolls Out Rating for Business Coverage

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