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For years, insurers have been the target of bad-faith legal actions and judgments. These awards have resulted in significant amounts of damages, including punitive damages for sums of money reaching into the millions. Insurers have struggled at times with how to defend themselves against these types of claims. It’s time for insurers to begin considering a new question: “How do we show we acted in good faith in order to proactively address the potential for bad-faith claims?”

What Is Evidence?

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