'Real-Time' Heads Agents' Tech Agenda

What are the key technology, business and consumer trends that are likely to change how we do business? What are the implications of these trends for independent agencies, carriers and technology providers? What can the industry agree upon as “must do” issues so that we are fully prepared for the new competitive landscape?

Throughout 2006, the Strategic Issues Work Group of the Agents Council For Technology has worked to identify key trends about which we had a high degree of certainty.