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Maybe meetings are like the weather–everyone talks about them but nobody ever does anything about them. Poorly run meetings are productivity and morale vampires afflicting a claims operation. One problem is that claim managers and supervisors get little training in how to run effective meetings. Higher ups assume–if they consider the topic at all–that claim managers and supervisors somehow know how to get things done with powwows among the claim staff. Or maybe they think that running effective meetings is just so easy that, well–a caveman could do it!

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