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Allstate might have struggled in the New Orleans’ public court of opinion, but a lawsuit that was dropped last month by the plaintiffs shows that policyholders aren’t always the victims in a claim dispute.

Allstate began facing the first of about 1,000 cases against it in New Orleans in mid-February. The first federal trial involved plaintiffs Lawrence and Elizabeth Tomlinson. As in the Tomlinson case, a majority of the other pending cases involve disputes about claim payments, determinations, and charges of bad faith made after Hurricane Katrina struck in Aug. 2005.

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