If there is one conference everyone in the property/casualty insurance industry looks forward to each year, it’s the Property Loss Research Bureau and the Liability Insurance Research Bureau’s Claims Conference and Insurance Services Expo. The conference has been going strong since the 1940s, and its venerable tradition comes from offering fresh and pertinent material year in and year out to direct insurance service providers.
The purpose of PLRB/LIRB’s conference is to educate claim professionals on the issues, trends, and events that they need to keep current with the demands of their industry. It is intended to educate adjusters, supervisors, managers, subrogation and fraud specialists, underwriters, and trainers. It has proven to be one of the most valuable tools that insurance claim professionals have access to over the course of the year because it consistently delivers accurate information and quality sessions to its membership.
The conference activities will begin Sunday, March 18, 2007, at the Walt Disney World Swan and Dolphin Hotel in Orlando, Fla., with a morning golf outing at The Orange County National Golf Center and Lodge, followed by a welcome reception. On Monday, the expo will open at 9:30 a.m. and the general session will feature a keynote address by author and consultant Tom Peters, who the Washington Speakers Bureau calls “one of the most influential business thinkers of all time.” Peters is best known as a co-author of In Search of Excellence, one of the most recognized business books of the last century. Peters will be speaking on excellence in the workplace. Following his presentation, 35 top executives from member companies will be meeting in an executive forum with Peters.
Breakout sessions are organized into 14 tracks, some of the foremost being Adjusting Property, Business Interruptions, Casualty Campus, and one track devoted to general interest issues related to the property and casualty industry. The expo hall, which is always a spectacle, will be host to 400 booths that represent more than 250 companies. The available space for exhibits at this year’s conference is sold out.
For someone who has never attended the conference before, expect to be part of a working conference that offers five three-and-a-half-hour sessions and eleven 90-minute sessions. Attendees can choose to participate in any combination of both, which will be offered twice each and will cover 110 different topics. The structure of the sessions mainly will be a classroom-style interactive engagement of the issues in order for attendees to gather information and share experiences.
“There is no specific theme,” said Scott Powell, assistant vice president of educational and technical services for PLRB. “We focus on the needs of the industry and build our programs on those issues, and we do that by talking with our members to make sure that the conference addresses their needs.”
This year’s conference is expected to draw 220 speakers for the sessions from across the board of insurance industry professionals, including lawyers, trainers, and adjusters.
PLRB/LIRB does have an attendance policy in place that pertains to who is eligible to attend the conference. Affiliate membership with PLRB and LIRB consists of direct service providers who assist insurers with the property/casualty claim adjustment process, including engineers, professional appraisers, accountants, independent insurance adjusters, and restoration contractors. Insurance company members of PLRB/LIRB are eligible to attend the conference at no cost.
As an added benefit to members, some of the material and sessions will be videotaped.
“One new benefit to this year’s conference is that some of the sessions will be taped and fashioned so they may be used toward continuing education credit,” said Valerie Berka, meetings manager for PLRB.
The dress code for the conference is business casual and all those who are registered will be required to wear a name badge for admission to conference functions.