Thank you for sharing!

Your article was successfully shared with the contacts you provided.

EARLY in my insurance career, my company sent me to its Deming Management Program in Chicago. I greatly admired Dr. W. Edwards Deming and had studied his teachings. Knowing my company could improve by using his methods, I was disappointed when the speaker’s first words were, “Dr. Deming does not believe in goals and numbers.” This was a misinterpretation of Deming’s teachings.


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.