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Taking care of business. For insurance companies, taking care of business means acquiring, servicing, and keeping policyholders. It means making it as easy as possible for policyholders and intermediaries–whether they are career agents, independent agents, insurance brokers, or others–to conduct their transactions with the firm. It means having the requisite information available to regulators on a timely basis. It means that because policy administration systems (PAS) support those functions, PAS are a critical part of the portfolio of systems enabling insurance companies to take care of business.

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