X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

The world of workers’ compensation case management has not changed in design in more than a decade. Just as people become accustomed to a pair of old, comfortable shoes, many users and providers of case-management services are unwilling to part with familiar methods that, while comfortable, are undeniably worn and outdated.

Purchasers of these services have chosen from two basic delivery models: task-based, in which there is a flat fee for services, and full case management, which consists predominantly of an hourly fee for services. Case managers who serve as the clinical purveyors of these services traditionally have been rewarded through ongoing case activity. The quality of these services and the actual return-to-work outcomes have not been the primary benchmarks of success.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.