One of the greatest fears of a reporter or any writer is not being read. So it was with some satisfaction to receive many responses–pro and con–to my column on credit scoring. I've received one or two comments on past columns, but in comparison, the reaction to my most recent piece–calling the practice into question–was an avalanche.
Readers had two chances to comment: once, when my views appeared in this space on Sept. 18 ("Insurers Shoot Messenger, Then Ignore The Message"), and then after my editor, Sam Friedman, posted my column on his blog (www.property-casualty.com) later that week.
Some agent readers agreed that the use of credit scores is controversial in the eyes of consumers, and raises suspicions. While unscientific, this might be a real indicator that among those who have to sit in their offices and explain the practice to customers, it's not an easy sell.
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