Although property and casualty claim adjusting is my profession of choice, I have had the good fortune of picking up some counseling training in my somewhat unusual career path. As many adjusters know after a stressful day, working in insurance claims provides its fair share of opportunities to remember and utilize some mental-health training!

Property and casualty claims certainly provide a steady stream of potential anxiety-producing situations. Company expectations, customer demands, legal requirements, and ethical considerations create a collection of factors that can raise any adjuster’s blood pressure. These realities of adjusting give good cause for periodic mental health “stress checks” in order to keep anxiety levels under control and ward off more serious problems. Most adjusters will find that they can properly control their anxiety levels by maintaining healthy thinking patterns, keeping a good attitude, practicing certain types of behaviors, identifying when it’s time to change a work situation, and getting professional help when it is necessary.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.