Have you noticed for a number of years now we keep “aligning,” “governing,” and “strategizing”? We do it quite relentlessly as this set of recent Google counts may prove: “business IT alignment”: 185,000 hits; “IT governance”: 2,370,000 hits; “IT strategy”: 4,770,000 hits.

I, too, dedicated my own resources on these important subjects to consult, speak, and write about them, including within the pages of this magazine (see “Define Align,” March 2005, or “Governing in Tough Times,” November 2004). Still, when I talk with insurance CIOs about such issues, far too often I get a feeling of despair and confusion.

Aren't you disturbed so much talk and attention produced so little in terms of real results? I am.

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