Kevin Regan's advice for risk managers preparing for a hurricane is twofold--don't take anything for granted when it comes to a city's infrastructure, and take good care of your employees if you expect to be up and running again anytime soon.

Mr. Regan, regional vice president of operations in the Southeastern United States and Caribbean for Starwood Hotels, speaks from experience. He helped set up the hotel chain's preparedness plan and saw it tested last year during Hurricane Katrina. Starwood operates several Sheraton and W hotels in and around New Orleans.

Now Mr. Regan is involved with post-Hurricane Katrina revisions to the plan.

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